HR Operations Manager

With a great reputation as a local employer, our name and brand is well known in the industry. We have a variety of interesting roles here at the West Brom and as HR Operations Manager it would be your role to drive a forward thinking and proactive approach to Talent Management across the business which brings with it a variety of development opportunities.

You could say variety is the name of the game in HR and that is one of the reasons why I enjoy my role so much.

As HR Operations Manager, I am responsible for the Personnel and Learning and Development teams. This is a busy and demanding role providing advice, guidance and support to key stakeholders in all aspects of employee relations, performance and talent management. I am also responsible for managing the provision of management development and operational learning and development opportunities for everyone.

A typical day involves balancing the challenges of various projects and committees whilst supporting our stakeholders in delivering key business goals and handling challenging and often sensitive issues. Providing advice and support to the Executive team, Managers and staff and also supporting the HR Divisional Director in delivering our People Strategy are all key responsibilities of mine.

I am committed to talent management and getting the best out of people in order to achieve a high performance culture.

What I like about the West Brom:

  • Its forward thinking and pro-active approach to Talent Management and the availability of secondments and job swaps which are encouraged as a means of development
  • Its reputation, the West Brom has a great reputation as a reputable local employer, our name and brand is well known in our local communities
  • The people, they make it a great place to work. At the West Brom we take our vision and values very seriously and these are well respected and demonstrated by everyone