How it works
Before you can use our automated telephone service, you will need to set up a 4 digit security PIN. Simply call us on 0345 241 3784 and a member of our team will guide you through the process. Once you’ve set up your PIN you will be able to use our automated service straight away.
Already set up your PIN?
All you need to do is call 0345 241 3784.
So we can verify your identity, each time you call, you will need to enter the following:
- Account number
- Date of birth
- Your 4 digit security PIN