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Can I change the name(s) on my mortgage account?

If you change your name, for example in the event of divorce, marriage or you have changed your name by deed poll, you can easily update the name on your mortgage account in one of our branches or by writing to:

Mortgage Administration Team
The West Brom
2 Providence Place
West Bromwich
B70 8AF

As proof of the name change, you will need to provide a certified copy of your marriage certificate or a certified copy of the Deed Poll document. Alongside the Deed Poll document, we will also need to see one form of personal identification.

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