West Brom member Graham Poole has been treated to a grand experience by his Society - winning £1,000 in a special prize draw.
Graham, who uses Blackheath branch on High Street, claimed the windfall in a competition held for people who requested and completed a home insurance quote in the final two months of 2015.
He was so pleased with the quote, provided by Royal & Sun Alliance, that Graham signed up for the policy and is now planning to spend his winnings on a contribution to luxury goods, such as a holiday or a car.
The 66-year-old said: “The quote for the home insurance was extremely competitive and tailored to our requirements, which was one of the most attractive aspects of it.
“To hear that we had also won £1,000 in the prize draw was an unexpected bonus. We have a savings account which we dip into for things like holidays and new cars and we will add the money to that.”
Graham became a customer of the West Brom midway through last year and says he has been hugely impressed by the service provided in the Blackheath branch.
He added: “The advice we have received so far has been excellent and the staff are very friendly.
“Whenever we visit the branch, everyone has got a smile on their face and is really keen to help.”
The prize was presented to Graham by Steve Crump, who said: “It’s fantastic that the winner of this special promotion has come from the Blackheath branch. It was a very pleasant phone call to make to let Mr Poole know about his success and we hope he and his family enjoy their prize.”