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Use our new branch locator to find your nearest branch. Our branch locator will give you the address, telephone number and a picture of the branch to help you get in touch. Branches are generally open 9am to 5pm Monday to Friday (9:30am to 5pm Tuesday) and 9:30am to 12:30pm Saturday.
Here at the West Brom, we aim to provide the highest standard of service in all our dealings with our customers. However, there may be occasions when you feel that we have failed to achieve an acceptable standard and you wish to make a complaint.
2 Providence Place
Telephone: 0345 241 3784
Calls and electronic communications may be monitored and/or recorded for your security and may be used for training purposes.
Your confidentiality will be maintained.