"Our Values have helped us build a thriving and purpose-led business. We put the interests of our members centre stage every day and, as a mutual building society, our values are absolutely key in guiding us in what we do and how we work together to achieve this. We have a set of six values which, taken together, explain how we go about this commitment and what it means to be part of the team here at the West Brom."
Jonathan Westhoff Chief Executive
We do right by our stakeholders, whether customers, colleagues, suppliers or the wider community.
We do what we say we will do, proactively, efficiently, and with thought to what is delivered.