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Dementia can affect all aspects of a person's life, including relationships with family and friends. Being a Dementia Friend gives our members of staff the opportunity to put themselves in the shoes of people with dementia and understand how they, and the Society, can help our customers and the wider community.

The Dementia Friends programme is the UK’s largest education initiative to transform people’s awareness, insight and attitude about dementia. The campaign aims to alter people’s perception of dementia and change the approach to this condition.


Help is always at hand

If you need additional support to make dealing with us easier, simply complete our online form. Alternatively, you can contact us or pop into any of our branches. We can work with you and will do everything we can to help.


Help from Alzheimer’s Society

If you or someone you know is looking for advice and support on Dementia, the Alzheimer’s Society will be able to help. They support people affected by dementia including family members and carers in England, Wales or Northern Ireland. You’ll find the knowledge, understanding and information you need around the clock, no matter what you’re going through.

What is dementia?

There are currently over 850,000 people with dementia in the UK, and the number is growing rapidly - it's estimated that 225,000 people will develop dementia this year.*

Dementia is a condition which is caused by diseases of the brain. There are different types of dementia which can affect how the brain functions in various ways and at different rates. Types of dementia include mixed dementia, vascular dementia, dementia with Lewy Bodies, frontotemporal dementia disease and Alzheimer’s, which is the most common.

There’s currently no cure for dementia, but getting an early diagnosis can make all the difference to those living with the condition such as helping to manage the symptoms and maintain brain function, to making sure the right support and treatment is in place so they can lead active, fulfilled lives.

*Alzheimer’s Society, Facts for the Media, Who is Affected?

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