Attention: You need JavaScript enabled to use this site.

I am worried about being able to pay for my insurance?

Depending on your situation and what you need from your insurance, there may be ways we can help you manage your payments to make sure you don’t end up uninsured.

To talk to us about the options that might be available to you, you can view our phone numbers and opening hours by visiting our Contact Us page. Please don’t cancel your payments without speaking to us first as we may be able to help. 


If you’d like some free, independent advice

There are several independent organisations that offer tools and resources to support you if you are in financial difficulty. For example, National Debtline, a not-for-profit debt advice service run by the charity the Money Advice Trust, provides free and impartial advice for people living in England, Wales or Scotland.  Also, Money Helper, part of the government’s Money & Pensions Service, has online budget planners, affordability calculators and information on support available. This includes the Breathing Space scheme, which gives a 60-day period where debt cannot be pursued.  This scheme can be used once in a 12-month period.

West Brom Home Insurance is underwritten by Royal & Sun Alliance Insurance Ltd (no. 93792). Registered in England and Wales at St. Marks Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference No.202323.

West Brom Home Insurance is administered by Hood Group Ltd (No. 3139744). Registered in England and Wales at Hood Group Limited, 52/54 Alexandra Street, Southend-on-Sea, SS1 1BJ. Authorised and regulated by the Financial Conduct Authority (reference No. 616402).

Back to top