Applications open for new Member Council

Your chance to represent fellow members and influence the West Brom’s strategy and decision making.

Applications open for new Member Council

Members of the West Brom are being invited to have a greater say in how the organisation is run.

The Society is setting up a Member Council for the first time in its 169 year history.

Comprising of up to 15 participants, the council will meet on a quarterly basis to share members’ views with the West Brom’s board and management team.

Applications are now being sought, with a view to appointing the council by October and holding its first meeting in January 2019.

West Brom Chief Executive Jonathan Westhoff said: “There is growing expectation for businesses to build strong relationships with key stakeholders and use their insight to influence strategic thinking and decision making.

“For a building society, where our members effectively own the business, this deeper level of engagement is arguably even more important.

We already have a number of initiatives in place to gather feedback about our products and customer service. The Member Council, however, will take things much further by acting in a consultative capacity and making a genuine difference to the way we operate.

A similar group made up of West Brom employees is also being established and will run in tandem with the Member Council in order to capture a diverse range of opinions.

To take part, members must be aged 16 or over and have held either a savings account or mortgage with the Society for at least a year.

Applications can be made online or by filling out a form in any branch. The closing date is 31 August.

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