Savings portal FAQs

Savings portal FAQs

• I have multiple savings accounts with the West Brom, why can I only see one of my accounts when I log in?
• I already have an online savings account with the West Brom and a branch account, why can’t I see my online account when I log in?
• I have a savings account and a mortgage account with the West Brom. Why can I only see my savings account when I log in?
• Can I complete transactions on the savings portal?
• Can I open a new account on the savings portal?
• I have been locked out, how do I regain access?
• I have just sent a payment to my West Brom savings account and it’s not showing on the savings portal, why is this?
• I have requested a statement of interest on the savings portal, when will this be sent to me?
• I have requested a withdrawal via the savings portal, when will I receive this?
• How do I access the savings portal to view my accounts?
• Where can I access the online savings portal?