Attention: You need JavaScript enabled to use this site.

Make changes to your mortgage

Add or remove someone on your mortgage

To add or remove a person named on your mortgage account, you'll need to contact us and apply for a Transfer of equity.

Before we can make any changes, we'll need to go through our usual checks, just like we did for your initial mortgage application, to make sure the mortgage will still be affordable.

There's a 'Change of parties' fee for adding or removing someone from your mortgage. You can check how much this is in our tariff of mortgage charges leaflet.

You'll also need to pay a solicitor to sort the legal side of things and they'll need to be on our panel.

More on Transfer of Equity

Change your Direct Debit details

To change the date you pay your mortgage by Direct Debit or the account it's paid from, please contact us. Direct Debit changes usually take at least two weeks to update.


Tell us your name has changed

You can pop to your local branch and they'll be able to update your details straight away. Just make sure you take the right documents with you.

Alternatively, you can send the documents and a letter requesting the name change to:

Mortgage Administration Team
West Brom Building Society
2 Providence Place
West Bromwich
B70 8AF

The letter will need to be signed in your old and new name.

Documents we'll need to see to change your name

We accept an original or a certified copy of the following documents:

  • Marriage Certificate
  • Deed Poll document (alongside a Deed Poll document, we'll also need to see one form of ID).

  • Decree Absolute

A certified copy is a copy of a document which is signed by an authorised person who has seen the original document and can confirm the copy is accurate.

Change your repayment method

You'll need to contact us and apply to change your repayment method.

If you have an interest only mortgage

Depending on your circumstances, we may be able to change you to:

  • A repayment mortgage, where you'll pay back the amount you borrowed and interest; or
  • A part repayment mortgage, where you'll pay back part of the amount you borrowed and interest.

Both options can have a big impact on your finances, as your monthly mortgage payments will go up as a result. But don't worry, before we make any changes we'll do some affordability checks to make sure it's the right decision for you.

If you have a repayment mortgage

If you're worried about keeping up with your mortgage payments, we may be able to temporarily change your mortgage to interest only, meaning you'll only pay the interest due for a short period.

While this will reduce your monthly payments during this time, you won’t be reducing your total mortgage balance. Once the account is moved back on to the original repayment method, the payments will go up to ensure the balance is repaid within the remaining term. This will result in more interest being paid over the term of the mortgage.

You can find out more about the support we offer and other options that may be available to you, on our payment difficulties page.

Change your mortgage term

To reduce or extend your mortgage term, you'll need to contact us.

We'll ask for documents if you're looking to reduce your mortgage term, to make sure it's affordable and the right decision for you.

Things to consider

A shorter mortgage will cost you more each month, but you'll end up owning your home outright sooner. You'll also pay less in interest.

Longer mortgages may cost you less in monthly payments but you'll end up paying more in interest.

If you're unsure about changing your mortgage term, our mortgage advisers will be happy to talk you through your options.

Make an overpayment

You can make extra payment(s) on your mortgage on top of your usual monthly payments.

To find out more, read our guide on making overpayments.

Borrow more

If you have plans that need extra money, such as home improvements, you might be looking to borrow more on your mortgage.

If that's the case, you'll find everything you need to know on our borrowing more page.

Port your mortgage

If you’re looking to move home, you may be able to transfer your current mortgage deal to your new property. This also known as ‘porting your mortgage’.

You'll find everything you need to know about porting on our moving home page.

Was this page helpful?

Thanks for your feedback

We're always looking at ways to improve what we do, so we'd love know what you think. We'll only use the information you share here to improve our website. Please don’t include any account details or any personal information in your message.