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We've been helping homebuyers and savers for over 170 years

How can we help you today?

Bank Rate updates

On Thursday 1 February 2024, the Bank of England announced that they were holding the Bank Rate at 5.25%. This means that our savings and mortgage rates have not been impacted by this decision.

Find out how the previous Bank Rate change may have affected your West Brom savings or mortgage.

Read our Bank Rate guide

Worried about your mortgage?

Along with the support we already have available, the Mortgage Charter provides more options that could be available to you.

See how we can help

Why the West Brom?

We’re there for those who need us most

We're committed to supporting the financial wellbeing of our customers and believe that everyone deserves a safe and secure place to call home. That’s why we've removed arrears charges and use a new approach to Standard Variable Rate (SVR) on our mortgage products. We've made our services more accessible, and continue to help many people to buy their first home. 

We’re helping build financial confidence

We were the first building society to partner with Plain Numbers – an organisation which shares best practice on how to present and explain numbers as clearly as possible. Since 2015, our colleagues have also delivered interactive ‘Money-Go-Round’ and ‘Financial Fitness’ workshops to local schoolchildren, where we teach young people the value of money and importance of saving.

We’re accessible within our communities

We want our products and services to be accessible to all, and to give our customers access to real people on their terms – either in branch, by post, on the phone, or online. We have 34 high street branches across the Black Country, Shropshire and mid-Wales, making us perfectly placed to provide a top-class, personal service. 

We're making an impact!

Our Impact Report called 'Building a Fairer Future', shows the positive changes we're making for our customers, communities, colleagues and the environment.

Read our Impact Report

Latest news

The West Brom crowned for Best Customer Service at Moneyfacts Awards

 The West Brom has scooped two awards at this year’s Moneyfacts Consumer Awards, held on Wednesday 7 February at the Royal Lancaster, London, with the building society taking home First-Time Mortgage Buyers’ Choice and the prestigious Best Customer Service award.

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The West Brom branches become donation points for children’s charity Barnardo's

The West Brom is celebrating Giving Tuesday, a global day of giving taking place on Tuesday 28th November, by asking customers to donate their pre-loved clothes to its branches and support the building society’s corporate charity partner, Barnardo’s. Customers are being asked to bring in their bags of clothing and hand them to a member of staff at any West Brom branch.

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Your savings are secure with us
Your eligible deposits are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme.

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