The West Brom receives a five star service rating for its work in the intermediary market.
West Brom Chief Executive Jonathan Westhoff is taking over the role.
The West Brom’s Birmingham branch will be moving from Colmore Row to improved premises on New Street later this month.
Customer Service Advisor Charley Mantle has her hair cut short in aid of two cancer charities.
Ashraf Piranie will join the Society in April 2017.
Funds presented to the Lingen Davies Cancer Fund by the Society’s Newtown branch.
Borrowers who want to fix their mortgage for ten years can access a choice of new products from the West Brom.
Open days on planning for retirement to be held at West Brom branches in Redditch and Bromsgrove.
Society donates £5,000 to St Giles Walsall Hospice through the Mercian Community Trust.