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It's important that your account details are up to date, so if you've moved address or changed your personal details, let us know as soon as you can.
If you're registered to use the Savings Portal, you can request to update your address, email address, mobile number or landline number online. Just log in to your account and select 'Manage account details', then follow the steps on-screen.
You can also call us on 0345 241 3785 to let us know your new details. We're open Monday to Friday, 8:30am to 6:00pm and 8:30am to 12:30pm on Saturdays.
If you've moved address, please fill in the account amendment form and return it to:
West Bromwich Building Society
Head Office,
2 Providence Place,
West Bromwich
B70 8AF.
Alternatively you can take this form into your local branch.
We'll change your address on all of our records and send confirmation.
