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Forms library

Use the following links to download any forms you may need to either print or send into us.

General forms

Account amendment
If you have moved address you will need to let us know. Please fill in this form and send it into us.

Court of Protection Order application form
If you are applying for a new account with a Court of Protection or need to add a Court of Protection to an existing account. Please fill in this form and send it into us.

Savings forms

Lost/Stolen passbook
If you are unable to find your passbook whether it being lost or stolen you will need to complete this form and provide relevant identification for a new passbook to be issued.

Add/Delete account holder
If you are looking to add or remove an account holder please use this form.

Account closure form - below £30,000
This is the form you’ll need to complete if the total balance held in the account(s) of the person who passed away is below £30,000. Where the total value of the account(s) is over £5,000, the form must also be witnessed by a solicitor, Commissioner for Oaths or Authorised County Court Official.

Account closure form - above £30,000

This is the form you’ll need to complete if the total balance held in the account(s) of the person who passed away is above £30,000 or where Grant of Probate/Letters of Administration has been obtained, regardless of the balance.


ISA application form
If you’re looking to apply for a Cash ISA or transfer an existing ISA to us please use this form.

Power of Attorney form (savings accounts)
If you are applying for a new account with a Power of Attorney or need to add a Power of Attorney to an existing account. Please fill in this form and send it into us.

ISA transfer forms (Letter of Authority)

Cash ISA to Cash ISA transfer
The form you will need to transfer your Cash ISA from another provider to a West Brom Cash ISA.

Stocks and Shares ISA to Cash ISA transfer
The form you will need to transfer your Stocks and Shares ISA from another provider to a West Brom Cash ISA.

Cash ISA to Cash ISA transfer (for WeBSave accounts)
The form you will need to transfer your Cash ISA from another provider to a WeBSave Cash ISA.

Stocks and Shares ISA to Cash ISA transfer (for WeBSave accounts)
The form you will need to transfer your Stocks and Shares ISA from another provider to a WeBSave Cash ISA.

Innovative Finance to Cash ISA transfer authority
The form you will need to transfer your Innovative Finance to a West Brom Cash ISA.

Mortgage forms

Income and expenditure form
The form you will need to complete when looking to make a change to your mortgage.

Direct Debit instruction
The form you will need if you wish to change your bank details as to where we take the mortgage payment from or if you wish to instate or reinstate a direct debit.

Power of Attorney form (mortgages)
If you need to add a Power of Attorney to an existing mortgage account. Please fill in this form and send it into us.

Write to us at:

Customer Services
Head Office
West Bromwich Building Society
2 Providence Place
West Bromwich
B70 8AF