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Forms library

Use the following links to download any forms you may need to either print or send into us.

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Add or remove an account holder

If you want to add or remove an account holder from your savings account, use this form.

Download form

Account amendment form

If you've moved address, you can let us know by completing this form.

Download form

Lost or stolen passbook

If you can't find your passbook, whether it being lost or stolen you'll need to complete this form and provide some ID information so we can issue a new one.

Download form

Account closure form: balances below £30,000

This is the form you’ll need to complete if the total balance held in the account(s) of the person who passed away is below £30,000. Where the total value of the account(s) is over £5,000, the form must also be witnessed by a solicitor, Commissioner for Oaths or Authorised County Court Official.

Download form

Account closure form: balances above £30,000

This is the form you’ll need to complete if the total balance held in the account(s) of the person who passed away is above £30,000 or where Grant of Probate/Letters of Administration has been obtained, regardless of the balance.

Download form

ISA application form

If you're applying for a Cash ISA or transferring an existing ISA to us please use this form.

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Cash ISA to Cash ISA transfer form (Letter of Authority)

The form you'll need to transfer your Cash ISA from another provider to a West Brom Cash ISA.

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Stocks and Shares ISA to Cash ISA transfer form

The form you will need to transfer your Stocks and Shares ISA from another provider to a West Brom Cash ISA.

Download form

Cash ISA to WeBSave Cash ISA transfer form

The form you will need to transfer your Cash ISA from another provider to a WeBSave Cash ISA.

Download form

Stocks and Shares ISA to WeBSave Cash ISA transfer

The form you will need to transfer your Stocks and Shares ISA from another provider to a WeBSave Cash ISA.

Download form

Innovative Finance to Cash ISA transfer authority

The form you will need to transfer your Innovative Finance to a West Brom Cash ISA.

Download form

Power of attorney form (savings accounts)

If you're applying for a new account with a power of attorney or need to add a power of attorney to an existing account.

Download form

Power of attorney form (mortgage accounts)

If you need to add a power of attorney to an existing mortgage account.

Download form

Court of Protection Order application form

If you're applying for a new account with a Court of Protection, or need to add a Court of Protection to an existing account.

Download form

Income and expenditure form

The form you will need to complete when looking to make a change to your mortgage.

Download form

Direct Debit instruction

The form you will need if you wish to change your bank details as to where we take the mortgage payment from or if you wish to instate or reinstate a direct debit.

Download form

Write to us at:

Customer Services
West Brom Building Society
2 Providence Place
West Bromwich
B70 8AF

Looking for help?

You'll find lots of help and support for your West Brom account in the help centre.

Help centre