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Designed with you in mind, our selection of self-service tools, such as frequently asked questions (FAQs), guides and forms alongside our dedicated specialist support enables you to find all of the assistance that you might need.
If you wish to get in touch with us directly, our contact options are displayed at the bottom of this page.
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Lines are open 8.30am to 7.00pm Monday to Friday and 8.30am to 12.30pm on Saturday. Alternatively, you could use our automated telephone service.
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The West Brom is committed to making its products and services accessible to everyone, whether online, by phone or in our branches. For information about our accessibility services such as Textphone and large print leaflets, please visit our Accessibility section.