Opening an account
To open a new account using a power of attorney, we'll need the following:
- Completed application form for the savings account you're applying for.
- Power of attorney application form.
You can find this in our forms library. - Either the original power of attorney document, certified copy, or access code.
Certified copies must have the solicitor’s signature, name, firm and address clearly legible on every page.
If the power of attorney is an enduring or lasting power of attorney, this must be a property and affairs power of attorney. (We don't allow health and wellbeing power of attorney documents to be registered on savings accounts). - ID documents for the donor and the attorney.
If either the attorney or donor aren't a West Brom customer, we'll attempt to verify their identity electronically. But if we can't electronically identify anyone who will be connected to the account, we'll write and request documents to confirm their identity instead.
For more of the types of ID needed, read our important information on ID leaflet.
These accounts can't be opened online, so you'll need to complete the application form and return it to us - details on how to do this below.
Opening ISAs under a power of attorney
There are HM Revenue and Customs (HMRC) rules around who can open an ISA using a power of attorney.
Please check the table below to ensure that the correct person opens the ISA.
Type of Power of Attorney |
Circumstances |
Attorney(s) |
| General or Ordinary | All |
✖ |
Lasting |
Registered with the Office of the Public Guardian (OPG) |
✔* |
Enduring |
Registered |
✔ |
Unregistered |
✖ |
*Dependent upon any restrictions within the LPA and provided that it is broad enough to cover the opening of an ISA.
How to send us your application
There are two ways you can send us your completed application.
Visit your local branch
You can visit your local branch with the power of attorney paperwork.
Send us your documents by post
West Brom Building Society
Head Office
2 Providence Place
West Bromwich
B70 8AF