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Knowing where to go for information and advice can be the turning point in solving a problem. But how do you know where to go and whether the advice offered is reliable and up-to-date?
We have put together a handy directory of organisations that offer free advice and support across a range of subjects such as personal finances, mental health, physical impairment and bereavement.
The list below gives a brief summary of the support that each organisation can offer along with their contact details should you need them.
Business Debtline
A free debt advice charity offering confidential and independent support. Providing debt advice for self- employed people and small business owners.
Phone: 0800 197 6026 Web: businessdebtline.org
Citizens Advice Bureau
Provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Phone: Call your local advice centre Web: citizensadvice.org.uk
MoneyHelper
An organisation established with cross Government party support, they provide free and impartial advice on money and financial decisions to people in the United Kingdom.
Phone: 0800 138 7777 Web: moneyhelper.org.uk
National Debtline
A free debt advice charity offering confidential support to anyone facing financial difficulties.
Phone: 0808 808 4000 Web: nationaldebtline.org
PayPlan
Offers free debt advice and provides a number of debt management solutions to support customers in financial difficulty. Payplan’s Budgetsmart tool can help you improve your monthly budget and reduce your bills.
Phone: 0800 072 1206 Web: PayPlan.com
StepChange Debt Charity
Offers free debt advice and a range of solutions, tools and resources for people across the UK who are worried about money.
Phone: 0800 138 1111 Web: stepchange.org
Turn2us
A national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Phone: 0808 802 2000 Web: turn2us.org.uk
British Heart Foundation
The UK’s number one heart charity, offering information about heart disease.
Phone: 0300 330 3322 Web: bhf.org.uk
Live Well - NHS Choices
Provides help and support for those struggling with illness. Their website features articles, videos and tools from the NHS on more than 100 topics, including alcohol, diet, fitness, tiredness and weight loss and provides tips on healthy living.
Web: nhs.uk/live-well
Macmillan Cancer Support
Offers support and advice for people diagnosed with cancer, and those close to them.
Phone: 0808 808 0000 Web: macmillan.org.uk
MenCap
Provides information, advice and support for people, or their families, who have a learning disability
Phone: 0808 808 1111 Web: mencap.org.uk
Mind
Provides advice and support to empower anyone experiencing a mental health problem. Campaigns to improve services, raise awareness and promote understanding.
Phone: 0300 123 3393 Web: mind.org.uk
Scope
Provides information and support for people, or their families, friends or colleagues, who have a physical impairment, learning disability or any other condition.
Phone: 0300 222 5744 Web: scope.org.uk
Cruse Bereavement Care
Offers support, advice and information to children, young people and adults when someone dies and works to enhance society’s care of bereaved people.
Phone: 0808 808 1677 Web: cruse.org.uk
GOV.UK
Provides help and guidance in relation to wills, probate and inheritance for executors and administrators in the event of a death.
Web: gov.uk
Age UK
Provides help, information and advice to help support older people.
Phone: 0800 055 6112 Web: ageuk.org.uk
GamCare
Provides information, advice and support for anyone affected by gambling harms.
Phone: 0808 8020 133 Web: gamcare.org.uk
HM Revenue & Customs
Provides a range of helpful information on tax, Self Assessment, Child Benefit or tax credits.
Jobcentre Plus
Provides information, advice and support with making a claim for benefits if you are under the state pension age.
Phone: 0800 055 6688 Web: gov.uk/contact-jobcentre-plus
Refuge
The Freephone 24-hour National Domestic Abuse Helpline run by Refuge offers support for women.
Phone: 0808 2000 247 Web: refuge.org.uk
Respect Men’s Advice Line
The free Respect Men’s Advice Line offers support for men.
Phone: 0808 801 0327 Web: mensadviceline.org.uk
The Samaritans
There to listen about anything that’s troubling an individual, no matter how large or small the issue.
Phone: 116 123 Web: samaritans.org
Shelter
Offer one-to-one, personalised help with housing issues and homelessness.
Phone: 0808 800 4444 Web: shelter.org.uk
