West Bromwich Building Society

Security of your information

Note: the links below open in a new window.


ABOUT SSL CERTIFICATES

 

The Society takes the security of your personal information very seriously and our web site has been designed with this in mind.

Entering your details

All of the information you enter on this web site is sent to us securely. The data is 'strongly' encrypted, making it virtually impossible to read without a 'key' to decipher it. It is stored in a secure area that can only be accessed by authorised persons.

Our site uses 128 bit encryption, so it is important that the browser you use supports this. Internet Explorer version 5 and above, Firefox, Safari and Google Chrome do. For others please check the help page of the browser.

For customers using our online application forms, if you're unhappy about filling in any personal information simply leave it blank online and write it in on the printed form before you sign it and return it to us.

How you can confirm the site is secure

  1. Look for the Lock symbol:

    Internet browsers show you that a website area is secure by displaying an unbroken key or a lock in the bottom right of your browser window. Right-click on the icon and details of a security certificate will appear - if they don't then don't trust the web site to secure your personal information.

  2. The website address will be prefixed with "https:" when you go to a secure page.

Cookies

No cookie files are used for collecting personal information from the website, nor does this website store cookie files on your computer.

The Society's website only records your computer's Internet identifier and session information (such as the duration of the your visit and the type of browser used). This information is only used for system administration purposes and to provide statistics for evaluating use of the website.

Phishing for your details

Beware of e-mails that ask you to re-confirm your whole password and/or personal bank details. The West Brom will NEVER ask for these details in an e-mail.

See http://www.antiphishing.org/ for more information about fraudulent web sites.

Keeping your computer secure

A home computer installed with an Operating System straight out of its box will not be secure by default, unless it has pre-installed security software as set out below.

The Internet is not considered to be a secure environment. Whilst connected to the Internet without any security protection, your computer can be (silently) infected with malicious computer programs, which are then used to attack other computers.

Protect your home computer by installing and maintaining:

  • A personal firewall - to detect and block malicious network activity directed at your computer. (please note that the West Brom takes no responsibility for the operation of this software on your computer).
  • Anti-virus software – While Windows is the main target for viruses, other operating systems can be attacked

For more details about making your computer secure, please refer to these web sites:

© West Bromwich Building Society