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What's involved?


As a member of our panel you will be invited to participate in regular online surveys and give feedback on a variety of topics which are relevant to you.

We usually get in touch once a month by email so you must have an email address in order to participate. Occasionally there may also be opportunities for you to take part in research over the phone or face to face.

Why join?



  • You will be helping to shape our products and services
  • You will be able to make suggestions for how we could improve things
  • As a thank you for taking part in each survey, you will have the opportunity to enter into a prize draw



Join our customer panel




The Customer Panel gives me a sense of feeling that both my custom and opinion is welcomed.

Customer Panel Member, September 2016

How the panel has helped

Our customer panel has helped to make valuable improvements across the Society.

View the results