Mortgage payment support

Please follow the steps below:

1. Download a Standard Financial Statement

Based on your answers to the questions above, we require you to complete a Standard Financial Statement. This will allow us to assess your needs and provide approriate support. You can download the Standard Financial Statement (SFS) using the link from below. Once downloaded you should save this to your personal device in order for you to complete.

Download SFS

2. Complete your Standard Financial Statement

Once downloaded onto your personal device you should complete all of the fields within the Standard Financial Statement. Guidance is providing within the form to help you complete it.

3. Send us your Standard Financial Statement

Send your completed form by email to mortgagesupport@westbrom.co.uk or by post to FREEPOST THE WEST BROM (please note, this freepost address must appear in uppercase and no further address or stamp are required).

Please follow the steps below:

1. Download a Standard Financial Statement

Based on your answers to the questions above, we require you to complete a Standard Financial Statement. This will allow us to assess your needs and provide approriate support. You can download the Standard Financial Statement (SFS) using the link from below. Once downloaded you should save this to your personal device in order for you to complete.

Download SFS

2. Complete your Standard Financial Statement

Once downloaded onto your personal device you should complete all of the fields within the Standard Financial Statement. Guidance is provided within the form to help you complete it.

3. Upload/send your Standard Financial Statement

Once completed, there are a few different options available to you to share your completed Standard Financial Statement with us. If you pay by Direct Debit, you can access our Mortgage Portal from the link below. Once logged into your account, you can access the SFS upload area from the support button at the top of the portal.

Alternatively, you can either send it by email to mortgagesupport@westbrom.co.uk or by post to . FREEPOST THE WEST BROM (please note, this freepost address must appear in uppercase and no further address or stamp are required).

Log into Mortgage Portal

Please follow the steps below:

1. Download an Income and Expenditure Form

Based on your answers to the questions above, we require you to complete an Income and Expenditure form. This will allow us to assess your needs and provide approriate support. You can download the Income and Expediture Form (I&E) using the link from below. Once downloaded you should save this to your personal device in order for you to complete.

Download form

2. Complete your Income and Expenditure Form

Once downloaded onto your personal device you should complete all of the fields within the Income and Expenditure Form. Guidance is provided within the form to help you complete it.

3. Returning your Income and Expenditure Form

You can either complete the form and send it by email to mortgagesupport@westbrom.co.uk or by post to . FREEPOST THE WEST BROM (please note, this freepost address must appear in uppercase and no further address or stamp are required).

Please follow the steps below:

1. Download an Income and Expenditure Form

Based on your answers to the questions above, we require you to complete an Income and Expenditure form. This will allow us to assess your needs and provide approriate support. You can download the Income and Expediture Form (I&E) using the link from below. Once downloaded you should save this to your personal device in order for you to complete.

Download form

2. Complete your Income and Expenditure Form

Once downloaded onto your personal device you should complete all of the fields within the Income and Expenditure Form. Guidance is providing within the form to help you complete it.

3. Returning your Income and Expenditure Form

You can either complete the form and send it by email to mortgagesupport@westbrom.co.uk or by post to FREEPOST THE WEST BROM (please note, this freepost address must appear in uppercase and no further address or stamp are required).