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Making our people a priority

From fair pay and secure hours to helping colleagues save for retirement and supporting fair pay through our Foundation, we're committed to making a positive difference for our colleagues and the communities we serve.

We’re proud to be only the third employer in the UK to achieve all four Living Wage Foundation accreditations, recognising our commitment to fair pay, secure hours, strong pension support and creating a great place to work.

Award Winning

From being recognised with the Beyond the Living Wage Award in 2023 to winning the Living Pension Champion Award in 2026, our journey with the Living Wage Foundation demonstrates our commitment to continually raising the bar for colleague support and financial wellbeing.

Living Pension Champion Award

The Real Living Wage

Living Wage Employer

The Real Living Wage is the only UK wage rate based on the actual cost of living. Unlike the UK minimum wage, it is reviewed every year to reflect the real costs people face, including essentials such as housing, food, transport and household bills.

By choosing to pay it, over 16,000 employers across the UK are making sure their employees earn enough to meet their everyday needs. Thanks to this campaign over 450,000 people in work get paid more than what they would have under the UK minimum wage.

Our people have always been our priority, and we believe all colleagues deserve fair pay. Supporting people's financial wellbeing has always been central to our purpose, which is why we became an accredited Living Wage Employer in 2020.

Paying the Real Living Wage is about more than meeting a minimum standard. It's about helping colleagues feel valued, supported and better able to manage the cost of everyday life.

Living Hours

Living Hours builds on our commitment to fair pay by promoting greater security and stability for colleagues.

Research from the Living Wage Foundation shows that 1 in 6 workers are in low paid insecure jobs, with many facing cancelled shifts, unstable hours, or short-term contracts. The Living Hours standard was created to give workers more stability and control over their work.

The Living Hours accreditation makes sure colleagues have:

  • At least four weeks' notice of shifts
  • A contract that accurately reflects hours worked
  • A guaranteed minimum of 16 hours per week (unless they want to opt out)
Living Hours

As a Living Hours Employer, we’re helping to provide greater financial security and predictability, giving colleagues confidence in both their working lives and future plans.

Living Pension

Living Pension Employer

Building on the foundations of the Real Living Wage and Living Hours, the Living Pension helps workers save towards a more secure retirement through pension contributions that go beyond the legal minimum requirements.

Living Pension standard is designed to tackle low pension savings among low-paid workers. It sets a voluntary saving target for employers who want to help their employees build a pension pot that will cover their basic everyday needs in retirement. And it's independently calculated based on the real cost of living.

As a Living Pension Employer, when a colleague contributes 5% of their salary, we contribute 7%, giving a total pension contribution of 12%. This exceeds the minimum auto-enrolment requirement and helps colleagues save more for the future throughout their careers.

By investing in our colleagues' futures, we're helping them build greater financial security for the years ahead.

Living Wage Funder

Our West Brom Building Society Foundation is an accredited Living Wage Funder, recognising our commitment to fair pay and financial wellbeing in the communities and organisations we support.

Established in 2023, the Foundation was created to support projects that promote housing and affordable accommodation, help prevent financial hardship through education and training and improve wellbeing in local communities. Fair pay is central to these aims, as access to a wage people can live on is often one of the first steps towards greater financial security and stability.

Living Wage Funder

"This recognition means a great deal to us because it shows that we meet the highest standards in supporting fair and equal pay. As a Living Wage Funder, we encourage all salaried roles supported by our grants to be paid at the Real Living Wage rates. By supporting applicants to pay fairly, we hope to bring long-term sustainability to the projects we fund and help to improve the financial wellbeing of people in our communities."

Jonathan Westhoff, Trustee, West Brom Building Society Foundation

Supporting financial wellbeing at every stage of life

At the West Brom, helping people achieve financial wellbeing is at the heart of our purpose.

Our Living Wage Foundation accreditations reflect our commitment to supporting colleagues throughout their careers, from fair pay and secure hours today to greater financial security in retirement and stronger communities for the future.

Being one of only a handful of UK employers to achieve all four accreditations is an important milestone, but for us it's about much more than recognition. It's about continuing to do the right thing for our people, investing in their wellbeing and creating a positive impact in the communities we serve.

Because when people are supported to thrive, everyone benefits.

Our Living Wage accreditations are one reflection of the supportive and inclusive workplace culture we're proud of. We believe that when colleagues feel valued, they can do their best work and build rewarding careers. If that sounds like the kind of workplace you'd like to be part of, take a look at our latest opportunities.

See our latest career opportunities

Want to learn more about the Living Wage Foundation and its accreditations?

Visit the Living Wage Foundation website, or read the extended case study about our journey in achieving the accreditations.