Switch to a new mortgage deal

Option 1: Apply online

Switching online is as simple as 1, 2, 3. When you apply online, you make all of the decisions to switch without receiving advice. This is also known as Execution Only. Our portal gives you access to the new deals available to you and provides an overview of what your new monthly payments may be if you decide to proceed with the switch.

To switch online:

1. Click here and log in using your mortgage account number, date of birth, sort code and account number of the bank/building society your mortgage is paid from.
2. Follow the instructions to view the new deals available to you, select the deal you would like to see details of and submit a request to receive a mortgage offer.
3. Once you’ve reviewed your mortgage offer, provide us with confirmation to proceed by simply clicking the Submit button and wait for your product to switch.

Option 2: Receive advice

This means you benefit from receiving advice from one of our qualified mortgage advisers. During your appointment, they will review your options and make a recommendation that is right for you. In addition, if you would like to make changes to your mortgage which may be a little more complicated, they can help with that too.

To make an appointment simply call 0345 241 4767.