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How do I make overpayments on my mortgage?

You can make an overpayment to your mortgage account by the following methods:

  • Cash at your nearest branch
  • Cheque at your nearest branch. Alternatively, you can send it to our Head Office:
    the West Brom
    2 Providence Place
    West Bromwich
    B70 8AF
    Cheques must be made payable to you and include your mortgage account number
  • Debit card payment via our automated payment line on 0345 241 0593
  • If you pay by Direct Debit, you can call us to set the Direct Debit to collect an additional amount each month on 0345 241 4526

To obtain the amount you can overpay by, you will need to call our Customer Service team on 0345 241 4526 or refer to your most recent Illustration.

Please note once you have made an overpayment you cannot obtain a refund or reduce/stop making your monthly payment to use up the overpayment.

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