How do I close my savings account?
West Brom accounts (excluding WeBSave)
Close your account online
If you manage your account online using the savings portal, you can log in and select the account you'd like to close.
You'll be able to request to withdraw your full balance to your nominated account, and your account will be closed once this has been completed.
Other ways to close your account
You can close your account over the phone by calling us or by writing to us at:
Investment Transaction Team
2 Providence Place
West Bromwich
B70 8AF
Your money will be sent to nominated account.
Branch accounts
You can close your account in person at a branch using your passbook - we won't be able to close your account without it.
Please note: we're unable to close non-branch at our branches.
Click here to find your nearest branch.
WeBSave accounts
If you've got a WeBSave account, find out how to close your account here.
Keeping your account secure
To protect your security, we may contact you after you request to close an account if:
- The account you want to close has a balance of £50,000.00 or more.
- You give us new bank details along with your closure request.
We'll carry out security checks to confirm your identity before we process your request.