How do I make withdrawals from my savings account?

West Brom accounts (excluding WeBSave)

Request a withdrawal online

Your money will be sent to you by electronic payment to your nominated account.

Call us

You can call our Customer Service team and as long as we've got your existing nominated account details on our system, we'll be able to complete an electronic transfer for you.

Write to us

Make sure you tell us the amount you'd like to withdraw, and your nominated account details to send the payment to. Send you request to:

Savings team
West Brom Building Society
2 Providence Place
West Bromwich
B70 8AF

Branch accounts

You can visit your nearest branch with your passbook to request a cash withdrawal, cheque withdrawal or an electronic withdrawal to a bank account in your name.

Please note: we're unable to process withdrawals from non-branch accounts at any of our branches.

If you're not able to visit a branch, you can also call our Customer Service team.

Or, you can send your passbook and withdrawal request to:

Savings Team
West Brom Building Society
2 Providence Place
West Bromwich
B70 8AF

We'll then send a cheque to the address we hold for you.

There are cash limits on the amounts you can withdraw from a Branch account, which may change from time to time. To check the limits, you can call our Customer Service team.

Find your nearest branch.

WeBSave accounts

For WeBSave accounts, please refer to 'Making Investments & Withdrawals' within the WeBSave Help Guide open_in_new.

Keeping your account secure

We put checks and measures in place to increase security for our customers, offering peace of mind that your money is in safe hands.

We may contact you if you request:

An electronic payment of £50,000.00 or more.
Any withdrawal accompanied by new bank details.

We'll complete security check to verify your identity before we process your withdrawal. It's important that you've provided a phone number as we won't be able to process your withdrawal without speaking to you.