How do I register a Power of Attorney on an existing Savings Account?
You'll need to send us the following:
- Completed Power of Attorney application form. You can find this in our forms library.
- Original Power of Attorney document, or a copy certified on every page and dated on every page by a solicitor or other legal professional, using their company stamp and showing the name of the person certifying the document.
- If the Power of Attorney is an Enduring or Lasting Power of Attorney, this must be a Property and Affairs Power of Attorney. We don't allow Health and Wellbeing Power of Attorney documents to be registered on savings accounts.
If the Attorney(s) is not currently a Member of the West Brom, we will attempt to verify their identity electronically. For this reason, no identification is required at this stage. If we're unable to electronically identify any person who will be connected to the account(s), we will write and request documents to confirm identity instead.
Please read our important information on ID leaflet.
How to send us your documentation
There are three ways you can send us your documents.
Use our document upload portal
If you'd like to use our online document upload portal, please contact our Customer Service team on 0345 241 3785.
The team will provide you with a secure link for you to send us your documents.
Visit your local branch
You can visit your local branch with the Power of Attorney paperwork.
Power of attorney registrations can take time, so we recommend contacting the branch in advance to check availability or book an appointment.
Find details your nearest branch hereSend us your documents by post
For direct accounts:
West Brom Building Society
Head Office
2 Providence Place
West Bromwich
B70 8AF
For WeBSave accounts:
West Bromwich Building Society WeBSave Accounts
PO BOX 1278
Newcastle Upon Tyne
NE99 5BQ