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Existing mortgage customers

If you want to review or make changes to your existing mortgage, you’ve come to the right place. Find out what you can do as an existing West Brom mortgage customer.

Your options

Switch mortgage deal

If your current mortgage deal is coming to an end or has already ended, you could be eligible to switch to a new deal.

Find out more

Borrow more

You could apply for additional borrowing to help make improvements to your home or fund a special purchase.

Find out more

Move home

Looking to move home? You may be able to take your current West Brom mortgage with you – also known as ‘porting’.

Find out more

Help and assistance

Repaying your interest only mortgage

Helpful information about repaying your interest only mortgage and keeping your repayment plan on track.

Review repayment plan

Payment difficulties

If you fall behind with your monthly mortgage payments, the West Brom will endeavour to help.

See how we can help

Your mortgage statement explained

To help you better understand your annual mortgage statement, we have created a handy guide.

View statement breakdown

Additional support

Let us know if you need any additional support when managing your money and we'll do what we can to help.

Get additional support

Budgetsmart with PayPlan

Free support to help you handle your costs.

We’ve partnered with PayPlan to provide further assistance to you if you are worried about your debt repayments. PayPlan have a Budget Smart tool – this allows you to select an area you feel that you may struggle – for example car costs, energy bills, rent, mortgage, amongst others. This free effective tool has already helped hundreds of thousands of people.

Find Out More

*except when systems are unavailable due to essential maintenance

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