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Is your current mortgage deal with the West Brom coming to an end? Are you looking to borrow more? We have a range of options and services available for our existing mortgage customers.
If you're an existing West Brom mortgage customer and you're thinking of switching to a new deal or your current deal is coming to an end, we'll help you find the best option for you.
Find out more
If you're an existing West Brom mortgage customer and would like to borrow more on your mortgage, providing you meet our eligibility criteria, we could offer you additional funds.
If you're looking to move home, you may be able to transfer your current West Brom mortgage to a new property – this process is referred to as ‘porting your mortgage’.
If you fall behind with your monthly mortgage payments, the West Brom will endeavour to help.
See how we can help
In order to help you better understand your annual mortgage statement, we have created a handy guide.
Our range of mortgage guides provide our existing customers with plenty of helpful information.
View our guides
Are there any fees or charges to redeem my mortgage?
How do I make overpayments on my mortgage?
Can I change my payment date if I pay by Direct Debit?
What is your standard variable base rate (SVR)?
How much of an overpayment can I make?
View all existing mortgage customer FAQs
Book an appointment
Use our online booking form to request an appointment in your nearest branch.
Give us a call
Lines are open 8.30am to 7.00pm Monday to Friday and 8.30am to 12.30pm on Saturday. Alternatively, you can use our automated telephone service.
Send us a message
Send us a secure message and one of our experts will get back to you.