Suspicious phone calls
Scammers are becoming more tactical and phone call scams are becoming more common. You may get a phone call from a scammer claiming to be from your bank, building society, HMRC, or 'law enforcement agencies' like the Police.
With a landline scam, they can keep you on the landline by not hanging up and will play a dialling tone over the phone. This tactic can then send you a text message requesting you call them, click on a link, or even enter a One Time Passwords (OTP). Which can appear alongside a genuine message.
The Scammers aim is to steal account security information or trick you into giving them money.
If you receive an unexpected phone call and if you think it is suspicious:
- Be very wary of giving them any personal information such as your name, address, or account details
- Remember, never share your PIN, Password or give out your full Security Details over the phone, especially if the caller-initiated contact