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Temporary Mortgage Administrator

Location: Head Office, West Bromwich

Salary: £16,748 per annum pro rata

Full Time: (on an annualised contract)

Temporary: approximately 6 months

Closing date: 31 January 2020

The Society is looking to recruit a temporary Mortgage Administrator to join our Mortgage Lending Team. The role holder will be responsible for general admin duties which include booking on work and allocating this to the team from the various reports and emails that we receive from internal departments.

Key Responsibilities

  • Booking on work from updated reports to a reporting system and allocate the work to the individuals in the team depending on their experience.
  • Deliver excellent customer service
  • Comply with all regulatory requirements
  • Have a good understanding of Data Protection

Skills & Attributes

  • Excellent administration skills
  • Quick and accurate keyboard skills
  • A flexible approach
  • Excellent attention to detail
  • Strong communication skills
  • Ideally a good understanding of relevant regulatory requirements
  • An ability to work to tight deadlines without compromising Quality Standards

What’s in it for you?

  • Generous annual leave starting at 25 days
  • Pension scheme
  • Life assurance
  • Corporate discounts

Inspired by the Society’s Vision and Values, it’s not just what we do but how we treat our colleagues and customers that makes the people at the West Brom really stand out from our competitors.

*Please note – We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We also recognise they have a life outside work, one that has responsibilities and rewards which the Society respects and supports in ways that aim to bring the best out of them. If you are interested in applying for a role with us and have a need for flexibility within your working schedule please discuss this with our recruitment team when making an application as wherever possible we’ll be open to a flexible working pattern.

Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.

At West Bromwich Building Society we are committed to protecting your privacy. The following privacy statement explains how we protect visitors' information gathered via this web site.

How we use your personal information

In order to process your application and/or manage your engagement/employment any information provided by you may be held by West Bromwich Building Society (as Data Controller) in our records and may be shared within West Bromwich Building Society Group of companies, as well as with Fraud Prevention Agencies and Credit Reference Agencies. For further information about how we will use your personal information and your rights under Data Protection legislation, please read the full Staff Privacy Notice that is available at

If you have any questions about the information provided within the above, please write to the Data Protection Officer at West Bromwich Building Society, 2 Providence Place, West Bromwich, B70 8AF.

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