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How do I make a claim on my home insurance?

To make a claim simply call us on 0345 072 7145. Please have your policy number to hand when you call. While most claims can be agreed over the phone, there may be times when we will ask you to complete a claim form and provide us with further information.

To help us deal with your claim quickly, please read the policy booklet carefully, particularly the claims conditions and policy exclusions.

Our claims helpline is open 8.00am - 8.00pm on Monday to Friday; 9.00am to 1.00pm on Saturday.

 

West Brom Home Insurance is underwritten by Royal & Sun Alliance Insurance Ltd (no. 93792). Registered in England and Wales at St. Marks Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference No.202323.

West Brom Home Insurance is administered by Hood Group Ltd (No. 3139744). Registered in England and Wales at Hood Group Limited, 52/54 Alexandra Street, Southend-on-Sea, SS1 1BJ. Authorised and regulated by the Financial Conduct Authority (reference No. 616402).

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