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How do I make a claim on my home insurance?

To make a claim simply call us on 0345 072 7145. Please have your policy number on hand when you call.  While most claims can be agreed over the phone, there may be times when we will ask you to complete a claim form and provide us with further information.

To help us deal with your claim quickly, please read the policy booklet carefully, particularly the claims conditions and policy exclusions.

Claims helpline is open 8.00am - 8.00pm on Monday to Friday, 9.00am to 1.00pm on Saturday.