Options available to our existing mortgage customers

Thinking of switching to a new deal?

If you're an existing West Brom mortgage customer and you're thinking of switching to a new deal or your current deal is coming to an end, we'll help you find the best option for you.

Find out more

Borrowing more

If you're an existing West Brom mortgage customer and would like to borrow more on your mortgage, providing you meet our eligibility criteria, we could offer you additional funds.

Find out more

Moving home (porting)

If you're looking to move home, you may be able to transfer your current West Brom mortgage to a new property – this process is referred to as ‘porting your mortgage’.


Find out more

Help and assistance for our existing mortgage customers

Payment difficulties

If you fall behind with your monthly mortgage payments, the West Brom will endeavour to help.

protecting your money

See how we can help

Your mortgage statement explained

In order to help you better understand your annual mortgage statement, we have created a handy guide.

protecting your money

Statement breakdown

Mortgage guides

Our range of mortgage guides provide our existing customers with plenty of helpful information.

protecting your money

View our guides

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP PAYMENTS ON YOUR MORTGAGE.